A hotel is a living, breathing organism. Concierge, maintenance, servers, housekeepers, porters, kitchen workers, valets, bartenders, management, marketing, and human resources must always be pulling in the same direction. The jobs are numerous, including:

  • Guest requests and, let’s face it... complaints
  • Recurring maintenance
  • Preventive maintenance of the property
  • Check-in and check-out management
  • Coordinating work orders with vendors and contractors
  • Scheduling all employees, equipment and materials for every task

Curo helps property managers assure that guests are happy and comfortable by giving you the tools to eliminate chaos and confusion and keep the hotel running smoothly:

  • Upload your hotel property floor plans and use Curo’s GPS-location technology to identify and pinpoint where on the property the work needs to be done
  • Assign the worker or vendor with the right skills to get the work done right, preventing costly rework
  • Support workers and vendors with in-app communication and access to step-by-step instruction for specific tasks, including how-to videos to ensure accuracy
  • Enjoy complete visibility and transparency of each project and work order—everything from car valet to luggage pickup to A/C repair—and receive photo confirmation that the job was done right, no matter where you are
  • Flawlessly manage the check-in & check-out process with our robust and flexible checklists built to confirm that each step and detail is executed to completion, putting you on schedule with each guest
  • Identify and prioritize recurring or preventive maintenance, so workers and vendors are automatically and proactively prompted when it’s time to get it done, saving time and money

Simply put, Curo makes your job and your life easier, keeps your hotel running smoothly, and keeps guests happy.