Last Modified: September 4, 2018
The Curo Product Disclosures are intended to highlight some of the important things about using our different products. The product disclosures form part of the Curo Customer Terms of Service (the “TOS”) and are hereby incorporated therein.
If you are using any of the Curo product(s) described below, the disclosure corresponding to those product(s) applies to your use. We periodically update this page by posting a revised copy at https://www.curoglobal.com/product-disclosures, so please check back here for current information. If you’re looking for definitions of the terms used here, see the Curo Customer Terms of Service.
1. Customer Responsibilities. To realize the full value of the Subscription Service and Consulting Services, your participation and effort are needed. Resources that may be required from you include a project manager, one or more workers, a management sponsor, an executive sponsor and a technical resource (or equivalent). Responsibilities that may be required include defining of organizational accountabilities; setting of policies, workflows and/or business processes; creating task names, types and categories; defining user authority; creating work documentation, tutorials or videos; acting as internal liaison between management and the workforce; providing top level internal goals for use of the Subscription Service; reviewing reports and analysis; advising changes that improve team performance; attending regular success review meetings; and supporting the integration of the Subscription Service with other business systems.
2. Curo Product
a. Sales Hub Product Data Use. If you use the ‘Gmail and Outlook Integration’ with the Sales Hub product, we will have access to certain information associated with your email account and will use some of this information to provide the Sales Hub product services. We may store and use your email data, such as the distribution lists (for example, the “to”, “from”, “cc”, and “bcc” fields), the subject lines, and the URLs of tracked links from your emails in order to provide the Sales Hub product. If you use the “Send Later” feature in the Sales Hub product, we will store the bodies of the emails (along with the associated attachments) that you schedule to send in order to provide this feature to you. You must connect your inbox to the Sales Hub product in order to use the “Send Later” feature. If you use the ‘Gmail and Outlook Integration’, the Sales Hub product will scan the content of your outgoing emails to identify which emails you’ve elected to track in order to provide you with the notifications feature. If you opt to use our template building tools, the Sales Hub product will scan the content of your sent emails to identify possible templates for use by Users of your Curo account. By using the ‘Gmail and Outlook Integration’ with the Sales Hub product, you grant us the right to access and use your information and data as described in this section. If you do not agree to the terms in this section, you should not use the Sales Hub product. WE MAKE NO REPRESENTATION OR WARRANTY ABOUT THE ACCURACY OF DATA FROM THE SALES HUB PRODUCT.
b. Attachments. The ‘Attachments’ feature allows you to store photos, documents and other content to share with users. Files that you upload using this ‘Attachments’ feature are stored by us and shared with other users of your Curo team.
c. Unified Database. By using Curo app with other parts of the Subscription Service, you understand that all data will be stored in a unified database associated with your subscription, and that all workflows you use will pull from this unified database.
d. Crowdsourced Data. If you use our Curo app, you may see fields (such as Task Name and Description) in our company database highlighted in some way. These fields are those that we let our Curo users update, with the aim to keep our company database as current as possible. Crowdsourced Data fields only capture field level information, and are not intended to collect company or personally identifiable information. If you choose to submit updated information to these fields, you grant us the right to use such information in any manner that we choose (including, without limitation, publicly), without any payment or attribution to you. You represent and warrant that you have a right to share such information with us for our use and that you are not violating any confidentiality obligations by submitting the information. This information submitted by you will not be considered Customer Data or Confidential Information under this Agreement.
3. Alpha/Beta Services. If we make alpha or beta access to some or all of the Subscription Service (the “Alpha/Beta Services”) available to you (i) the Alpha/Beta Services are provided “as is” and without warranty of any kind, (ii) we may suspend, limit, or terminate the Alpha/Beta Services for any reason at any time without notice, and (iii) we will not be liable to you for damages of any kind related to your use of the Alpha/Beta Services. If we inform you of additional terms and conditions that apply to your use of the Alpha/Beta Services, those will apply as well. We might require your participation to be confidential, and we might also require you to provide feedback to us about your use of the Alpha/Beta Services. You agree that we own all rights to use and incorporate your feedback into our services and products, without payment or attribution to you.
4. Free Trial. If you register for a free trial, we will make the applicable Subscription Service available to you on a trial basis free of charge until the earlier of (a) the end of the free trial period (if not terminated earlier) or (b) the start date of your paid subscription. Unless you purchase a subscription to the applicable Subscription Service before the end of the free trial, all of your data in the Subscription Service may be permanently deleted at the end of the trial, and we will not recover it. If we include additional terms and conditions on the trial registration web page, those will apply as well.